20 min. talk
Back to the drawing board. This talk explains the infinitely different requirements, and general perception of design, that emerge when designing tools for people with very severe disabilities.
How would you design digital tools to be used by people who can manipulate only a foot or an eye? How do you create an interface that works equally for people with full motor control and those unable to even touch a screen? Start by forgetting everything you know about designing for the web.
The presenters make a living as UX designers, mostly designing enterprise interfaces. But in February 2016, we began a new challenge. The Prentke Romich Company, which for 50 years has been making tools to help people who cannot speak, wanted us to redesign its user interface. The company makes rugged tablets for use by people with autism, cerebral palsy, ALS, and other conditions that prevent speech communication. The devices allow them to connect to the world.
What we are finding challenges everything we’ve learned as designers: a set of interface conventions that were developed separately from web and app design, and users whose experiences are so different from our typical clients’ that it was like returning to the beginning of our careers.
We’ve adapted our research methods and design toolsets to accommodate new form factors and users with wholly unique needs. We are designing a solution that works equally well for wildly different — but equally important — user types. Learning to design for the constraints of these devices is already informing our approach to designing for watches, thermostats, smart-glasses, and other form factors not yet imagined.
We will show input devices we are designing for, discuss research methods, and talk through lessons learned—lessons already informing each new project we take on. This will be an invaluable talk for anyone who wants to learn more about designing for physical devices, working with a new and unfamiliar set of constraints, or creating a new process for working in an unfamiliar space.
Sketch by Nádia Ferreira
Yossi Langer runs Los Angeles-based Iteration Group, a user-experience-design agency focusing primarily on enterprise interfaces for clients in real estate, healthcare, and finance. He has been solving user experience design, usability, and human factors problems for mobile and web applications for 15 years. Yossi previously led product and user-experience teams at Viacom, Fotolog, American Express, and AOL. At Viacom, Yossi created the Lean Testing Lab, which enabled the company to cost-effectively conduct user experience research and iterate on designs for dozens of products.
EuroIA is the leading Information Architecture (IA) and User Experience (UX) conference for Europe.
EuroIA has travelled through Europe over the years: Brussels, Barcelona, Rome, Berlin, Paris, Prague... In 2016 we return to Amsterdam. Learn more about EuroIA.
EuroIA is organized by volunteers all around Europe, with three co-chairs, an active committee and over 35 country ambassadors. Find out who is who at EuroIA.
EuroIA returns to Amsterdam, the city that in 2008 hosted probably the most successful and definitely the most well-attended of all EuroIA conferences.
EuroIA 2016 takes place at The Renaissance Hotel, in the heart of Amsterdam, within walking distance of the Amsterdam central train station and Amsterdam's main highlights.
The Renaissance Hotel
Amsterdam, 1012 SZ
+31 (0)20 621 2223